Shipping policy
Gemini said
A Shipping Policy is all about managing expectations. Customers usually just want to know two things: "When will I get it?" and "How much will it cost me?"
Here is a short, transparent template you can use:
Shipping Policy
1. Processing Time All orders are processed within [3–5] business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: [5–7] business days – $[Amount or Free]
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Expedited Shipping: [2–3] business days – $[Amount]
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Delivery delays can occasionally occur.
3. Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes [Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.